Horse Sense Education and Advocacy
Horse Sense Education and Advocacy
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    • Home
    • HS Nonprofit Info
      • Mission Statement
      • Nonprofit Events
      • Donate
      • Fundraising
      • Board Members
      • Volunteer with Us!
      • Thank You Sponsors!
      • Bless Your Heart Bees
    • HS Education Program
      • About Us
      • Services/Rates
      • Contact Us/Cancellation
      • Meet the Team
      • Cranio Sacral Therapy
      • Pre-purchase Consultation
      • Education
      • Resources
      • Gallery
    • Blog
    • OFFICIAL MERCH!
  • Home
  • HS Nonprofit Info
    • Mission Statement
    • Nonprofit Events
    • Donate
    • Fundraising
    • Board Members
    • Volunteer with Us!
    • Thank You Sponsors!
    • Bless Your Heart Bees
  • HS Education Program
    • About Us
    • Services/Rates
    • Contact Us/Cancellation
    • Meet the Team
    • Cranio Sacral Therapy
    • Pre-purchase Consultation
    • Education
    • Resources
    • Gallery
  • Blog
  • OFFICIAL MERCH!

***Cancellation Policies***

RAIN & WEATHER POLICY

RAIN! and Inclement Weather, including heat advisories above 90 degrees:
We love rain here in Sunny California. Unfortunately, we do not have a covered arena.
 

Rain: Unless otherwise contacted by Horse Sense Education and Advocacy, rainy weather lessons are a "go."We can teach in a dry clubhouse.

Rain: Unless otherwise contacted by Horse Sense Education and Advocacy, rainy weather lessons are a "go."We can teach in a dry clubhouse. Stable showers, we tend to cancel.
Note: We are famous in 'these here' hills for on-again, off-again weather. Should the weather be confusing, we keep the lesson a "go" until half an hour before. If the rain starts up, the teacher will contact you via phone to let you know of the cancellation.

You have questions about the rainy day policy; feel free to be in contact with the Horse Sense scheduler before your lesson for additional information.


You have questions about the rainy day policy; feel free to be in contact with the Horse Sense scheduler before your lesson for additional information. On sunny days, we completely understand your need to stay indoors. 


We will contact you to coordinate the day of with no cancellation fees applied.


Sunny after a storm: We ride!! 
There is so much to learn, and the walkways are available to learn on. 

Weather advisories:

We will be announcing any day of schedule changes on our Facebook site:  https://www.facebook.com/HorseSenseEA/

Clients: Please be available and contact Horse Sense Education and Advocacy.

Keep your children's health in their best interest.

VACATIONS / PLANS / ILLNESS

We understand that life happens! Please take a moment to review our updated policy so we can continue offering a great experience for both you and our horses.

  • If you need to reschedule a lesson with less than 7 days’ notice, a $50 deposit will be required to hold the new date.
  • In all cases, there is a minimum $10 fee we must pay to Covered Bridge Equestrian Center, regardless of lesson changes.
  • If you cancel within 7 days of your scheduled lesson, you will be charged 50% of the lesson fee.
  • Cancellations made within 48 hours or after 8:00 AM on the day of the lesson will be charged in full.
  • If you’re sick, we understand and encourage you to cancel before the 48-hour mark. In rare cases where illness hits unexpectedly, please notify us no later than 8:00 AM the morning of your lesson, and we’ll do our best to accommodate.


Our instructors set their days around being there for you. Please respect our schedule and commitment to the horses. When last-minute cancellations happen, and a refund isn’t possible, we kindly ask you to consider it a donation to support our horses and the healing work they do for our community.

Thank you for your understanding and continued support!

TEACHING POLICY

 

FRIDAY, SATURDAY, SUNDAY FLEX LESSONS:
Standard 24-hour cancellation policy applies.
Any cancellation within 24 hours is subject to the full fee.ll fee.ee.re subject to full pay as you are reserving the lesson slot. We ask that you not switch days and times.
 

FRIDAY, SATURDAY, SUNDAY FLEX LESSONS:
Standard 24 hour cancellation policy applies.
Any cancellation within 24 hours subject to full fee.

​ 
Thank you, we appreciate you.
The Horse Sense Team.

Contact Us

Better yet, see us in person!

We love our clients, so feel free to visit during normal business hours.

Horse Sense Education and Advocacy

Covered Bridge, Felton, California 95018, United States

To schedule a lesson please call or email us: Horsesense@praly.com 1-831-316-4773 (horse)

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FOR HORSE SENSE NONPROFIT INQUIRIES: Please email info@horsesenseeducation.com- Thank you!

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